£27,741 - £29,577 per annum

10% of salary (Inclusive of a 2% employee contribution)

Full time - 37 hours per week

37 days per annum, including Bank Holidays and fixed days

Newport Citizens Advice

(although the post holder may be

expected to

travel to outreach



Closing Date:

Interview Date:

Wednesday 30th June 2021 at 5.00pm

Week commencing 5th July 2021

Role Purpose

Supervise debt casework and ensure FCA standards are met

Provide technical input as and when required

To interview and advise clients at Local Offices and at Outreach venues (as required)

Provide specialist debt advice and casework

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Applicants for this post must have a strong commitment to equality and social justice.

To request an application pack (CVs not accepted), please email

and quote relevant reference number.

For further information please ring Newport Citizens Advice on 01633 222622 and ask for Richard Hustler.

We welcome applications that reflect the diversity of the communities we serve.

We aim to be an equal opportunities employer.

Charity Registration Number: 1118855