Newport Citizens Advice office and all face-to-face services are temporarily closed due to potential implications of Covid-19.

Advice is still available via telephone, email and online services as follows:

Newport Citizens Advice

For any advice issue you can contact our office on 01633 222622. One of our staff will take your details and arrange for a callback. Interpreters are available.

Lines are open between 9am and 5pm, Mondays to Fridays.

Employment and Discrimination Specialist Advice

For specialist advice on matters such as redundancy, dismissal, discrimination, tribunal claims and furlough queries, contact the Employment and Discrimination Team by calling 01633 222 622 to speak to someone to arrange a callback.

Advisers are available between 9am and 5pm, Mondays to Fridays.

Advicelink Gwent

Contact our Advicelink Gwent service on 0300 3302 117.

Advisers are available between 9am and 5pm, Mondays to Fridays.

Universal Credit

For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 08000 241 220.

Advisers are available between 8am and 6pm, Mondays to Fridays.

EU Citizens Rights

Are you an EU citizen living in Wales? 

Do you want to secure your rights to stay in the UK?

Call the independent EU Citizens Rights service on 0300 3309 059 between 9am and 5pm, Mondays to Fridays, or email

If you would like help to make an application for EU Settlement you can ask for an appointment with Newport Citizens Advice by calling

01633 222622 or emailing

During lockdown these appointments are given by video chat or telephone.

Consumer Advice

Contact the Citizens Advice Consumer Helpline on

0808 223 1133.

To speak with an advisor in Welsh, call 0808 223 1144.

Advisers are available between 9am and 5pm, Mondays to Fridays.


For online help, to include access to our email and webchat services, please visit our national website at