Newport Citizens Advice office and all face-to-face services will be temporarily closed due to potential implications of Covid-19.

Advice is still available via telephone, email and online services as follows:

Newport Citizens Advice

For any advice issue you can contact our office on 01633 222622. One of our staff will take your details and arrange for a callback. Interpreters are available.

Lines are open between 9am and 5pm, Mondays to Fridays

Advicelink Gwent

Contact our Advicelink Gwent service on 0300 3302 117

Advisers are available between 9am and 5pm, Mondays to Fridays

Universal Credit

For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 08000 241 220

Advisers are available between 8am and 6pm, Mondays to Fridays

EU Citizens Rights

Are you an EU citizen living in Wales? 

Do you want to secure your rights to stay in the UK?

Call the independent EU Citizens Rights service on 0300 3309 059 between 9am and 5pm, Mondays to Fridays, or email

Consumer Advice

To speak with an advisor in Welsh, call 0808 223 1144

Contact the Citizens Advice Consumer Helpline on

0808 223 1133

Advisers are available between 9am and 5pm, Mondays to Fridays


For online help, to include access to our email and webchat services, please visit our national website at

Newport Citizens Advice

Rhif Elusen Gofrestredig / Charity Registration Number: 1118855
Cwmni Cyfynedig Trwy / Company limited by guarantee. Warant Rhif / Registered Co. Number: 6030995
Enw Gofrestredig / Registered Name: Newport Citizens Advice Bureau Ltd in England & Wales
Swyddfa Gofrestredig / Registered Office: 8 Corn Street, Newport, NP20 1DJ
Authorised and regulated by the Financial Conduct Authority/Awdurdodir a rheoleiddir gan. FRN: 617676

© 2019 by Newport Citizens Advice